Frequently Asked Questions

This is where you will find most answers. If there should still be any questions left, don’t hesitate to contact us

Booking and Reservation

EL FILL Spectacular Rooftop Loft accommodates up to 4 guests.

This property is family-friendly and welcomes guests of all ages.

The property is located 1.4 km from the center of Heraklion.

We have a self-check-in process in place that involves a lockbox. We will provide you with the code to the lockbox before your arrival.

Check-in is available after 3:00 PM and check-out must be completed by 11:00 AM.

This property’s cancellation and prepayment policies may vary depending on the type of accommodation.

Please enter your dates to see the policies that apply to your stay.

This property’s cancellation and prepayment policies may vary depending on the type of accommodation.

Please enter your dates to see the policies that apply to your stay.

This property does not allow bachelor(ette) or similar parties.

We love pets, but unfortunately, we do not allow them in our apartment to maintain a hygienic and allergen-free environment.

No, we do not allow parties or events in the apartment to respect the peace and privacy of our neighbors.

No, smoking is strictly prohibited in our apartment. Smoking is only allowed outside the apartment in designated smoking areas.